Q:  Before I switch over to Vonage, I have to make absolutely sure that I understand the phone charges, etc. How much would I pay for Vonage calls to Germany?

A: If you plan to call Germany regularly, we would recommend the Vonage World plan.  With Vonage World you’ll get unlimited¹ calling to 60+ countries, including Germany.  You also get unlimited¹ calling across the U.S., Canada and Puerto Rico.  And right now Vonage World is just $9.99 per month for the first 3 months (then only $25.99/mo + taxes & fees w/annual plan), which is a great deal. The one caveat is that mobile calls to Germany are not included in the plan – just calls to landlines.

Q:  Can Vonage dial and call cellular telephone numbers just like a regular phone? Are there any additional costs?

A:  Vonage can absolutely dial and call cell phone numbers just like a regular phone would.  The costs depend upon which plan you choose and where you are calling.  The U.S. & Canada Unlimited plan includes unlimited¹ local & long distance calling to both mobile and land line phones in the U.S. & Canada.  If you’re planning to call internationally, take a look at the Vonage World and Vonage World Plus 1000 Plans.  They allow unlimited¹ calling to mobile phones in certain countries.  You can see which countries include mobile phones by looking at the bottom of each of the product pages on this site.

Q:  Will Vonage assign a phone number to me if I don’t already have one?

A: Yes, Vonage can assign you a phone number if you don’t already have one.  In fact, during the sign up process, Vonage actually lets you choose a phone number from the area codes and numbers Vonage has available.  To get a new number, you just indicate which state you’d like your phone number to be associated with.  Then the area codes for that state are then displayed.  Once you select an area code and city, the available numbers for that combination are shown on screen.  It’s very easy and intuitive, and you’ll be given several different phone numbers to choose from.

Q:  I understand that incoming calls are unlimited but how much will the outbound calls cost?

A. This depends on which Vonage plan you sign up for and where you will be calling.  With the U.S. & Canada Unlimited plan, you’ll enjoy unlimited¹ outbound local & long distance calling in the U.S, Canada and Puerto Rico to both land lines and mobile phones.  However, if you call outside these boundaries you will be charged by the minute.  If you plan to call internationally, consider Vonage World which includes unlimited¹ calling to 60+ countries and calling across the U.S., Canada and Puerto Rico.