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Q: How do we keep track of the minutes used with a Vonage plan?
A: Vonage customers have access to Vonage Online, a secure online management tool that gives you a birds-eye view of your account features and calling history. With Vonage Online, all you need to do is login and check how many minutes you’ve used. This is an easy way to keep track of your minutes.
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HIGH SPEED INTERNET REQUIRED. *VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
**Excludes certain call types such as calls to cell phones depending on the destination. Destinations subject to change.
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
† Get peace of mind with our 30-Day Money-Back Guarantee offer! We offer a 30-day Money Back Guarantee ("MBG") if you terminate your service within 30 days from the date of your order. Your Order Date is the date you order service or the date we successfully process your payment, whichever is later. The MBG applies to the first line only and covers the monthly charge, taxes and any shipping or activation fees. Additional lines are not eligible. Our MBG does not cover any charges for international calls or usage outside of your service plan, calls to Vonage toll free numbers, any monthly charge for ExtensionsTM and features or services not expressly included in your monthly plan fee. In addition, not all of the taxes that you paid may be refundable.If you purchased your adapter from a retail provider, you can return your adapter only to that retailer pursuant to their return policy. Vonage does not refund the price of adapters purchased from retail providers under its Money Back Guarantee.
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Shipping Fees for each country are shown to the right of the country
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With Vonage World Plus Latin America 100, you get unlimited1 calling to all the countries in the Vonage World® plan, plus 100 minutes to call landlines and mobiles listed in the table below.
After you use your 100 minutes, you still get great savings; rollover each country to see the rates.
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ExtensionsTM is a feature of Vonage service that allows you to associate one non-Vonage telephone number to each of your Vonage lines. You can enjoy the same low rates as your Vonage home calling plan from your mobile phone or any other line at no extra charge. As an added bonus, if you have Vonage World you can enjoy unlimited1 international calling from your associated mobile phone. You can also add a second ExtensionsTM line to your Vonage World plan for only $4.99/mo (plus tax).
